Can You Guess Illinois’ Top Consumer Complaint?
Before we get started, I can tell you what the number one consumer complaint from Illinois residents has nothing to do with: parachutes. I'm guessing that the complaint desk at a parachute-making company would be really quiet.
Conversely, I don't know a single person who hasn't experienced our state's number-one reason for calling the Federal Communications Commission (FCC). Seriously, it has happened to every adult human being I know.
While you're formulating your guess, I'll also tell you that it's not any of these things:
It's not restaurant food complaints.
It's not complaints about beverage service.
Or our significant others.
Not even tennis officiating.
The Number-One Consumer Complaint Of Illinois Residents Is The Never-Ending Torrent Of Robocalls Trying To Sell You An Extended Car Warranty
Back to what I mentioned earlier; do you know anyone anywhere who hasn't gotten at least one call attempting to pitch an extended automobile warranty?
Digital Goddess Kim Komando Says That It's Easy To Avoid Being Scammed On A Car Warranty
If you refuse to do business with a warranty scammer, it's impossible to get scammed, according to Kim:
Your best move when you realize it’s a robocall is to hang up the phone immediately. There is one thing that you should never do: press any numbers on your phone during the call.
Many of these calls are automated and ask you to press a button to continue or opt out. Don't do it. Again, this confirms you have a working number, and you will receive even more calls.
If you have been scammed by one of these bad actors pushing non-existent warranties, file a complaint with the FCC. This can help officials track down scammers and end these sorts of calls. You can file a complaint with the FCC here. Or file a complaint with the Federal Trade Commission here.